PRIVACY

Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase a product from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
Information I collect
In order to fulfill your order, you must provide me with certain information (which you have given Etsy permission to provide to me), such as your name, email address, mailing address, payment information, and the details of the product you ordered. If you contact me directly (for example, when you place a custom order), you may also choose to provide me with additional personal information.
Why I need your information and how I use it
I rely on a number of legal bases to collect, use, and share your information, such as:
where necessary to provide my services, such as when I use your information to fulfill your order, resolve disputes, or provide customer service;
where you have given your express consent, which you may withdraw at any time, such as by signing up for my mailing list;
as necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases as required by tax law; and
as necessary for the purposes of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you request and in my legitimate interest to improve my services; and 2) Compliance with Etsy’s Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under Etsy’s Seller Policy and Terms of Use.
Information Sharing and Disclosure
My customers’ information is important to my business. I share your personal information only for very limited reasons and in very specific situations, as follows:
Etsy. I share information with Etsy as necessary to provide you with my services and to fulfill my obligations as described in both Etsy’s Seller Policy and Terms of Use.
Service Providers I engage certain trusted third parties to perform certain functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business Transfers. If I sell or merge my business, I may disclose your information as part of that transaction, but only to the extent permitted by law.
Compliance with Laws. I may collect, use, retain, and share your information if I have a good faith belief that such action is reasonably necessary to: (a) respond to legal process or governmental requests; (b) enforce my agreements, terms, and policies; (c) prevent, investigate, and address fraud or other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers or others.
Data Retention
I will retain your personal information only for as long as necessary to provide you my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with our legal and regulatory obligations, resolve disputes, and enforce my agreements. I generally retain your information for 4 years.
Transferring Personal Information Outside the EU
I may store and process your information through third-party hosting services in the United States and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than yours. If I am required to transfer your information outside the EU, I will rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, some rights apply in certain limited cases. I describe those rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you. You can contact me using the details below.
Change, restrict, delete. You may also have the right to change your personal information, restrict my use of it, or delete it. Unless there are exceptional circumstances (such as where I am required to store data for legal reasons), I will personally
Access. You may have the right to access and receive a copy of the personal information I hold about you. To do so, please contact me using the details below.
Change, restrict, delete. You may also have the right to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (such as where I am required to store data for legal reasons), I will usually delete your personal information upon request.
Object. You may object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages after you have given your explicit consent to receive them. In such cases, I will delete your personal information unless I have compelling legitimate grounds to continue using that information or it is necessary for legal reasons.
Complaints. If you are based in the EU and wish to raise concerns about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
For the purposes of EU data protection law, I, Liesbeth Elberse, am the data controller of your personal data. If you have any questions or concerns, you can contact me at lizzy.dark.lemon@gmail. Or you can write to:
Liesbeth Elberse
Vrouwenlaan 29
8017 HC Zwolle